Winter is the season of power outages in Massachusetts. Unfortunately, it’s not uncommon for home electronics to misbehave after an outage. If any of your electronics stop working – whether it’s after a power outage or any other time – the first step is usually to reboot the equipment.
A reboot means turning the power off for at least 10 seconds. With cable boxes and other components, the power cord needs to be disconnected from the device or the device needs to be unplugged in order to completely power off.
Usually, rebooting is an easy fix. Sometimes devices are located within cabinetry or an equipment rack, which makes it difficult to access the cords. It can also be hard to pinpoint which device needs to be rebooted, especially for homeowners with robust electronic systems.
There are several new products available that allow ACT to assist customers remotely, preventing the need for a visit from a technician. These products can help tell which devices need to be rebooted and perform the reboots. They also help ACT get diagnostics for Internet speeds and help determine if network problems stem from an issue on the Internet Service Provider’s end.
ACT can also set up a user-friendly app our customers can use to fix common issues on their own. With the app, you can see all of your components in one place and reboot them right from the app. This can also be done remotely, which is a nice feature for second homes, homeowners returning from vacation or anyone who knows their home has lost power when they’re not there.
We know our clients don’t enjoy making service calls or waiting for repairmen or technicians. With this new class of products, in most cases, our clients can either fix home electronics issues on their own or have problems resolved via a phone call with ACT.
For more information and pricing, please call ACT at 781-741-5959.
Savant Pro Can Now Be Controlled with Alexa
Savant Pro users can now control their homes using any Alexa enabled device! Alexa can control lights, music, video, shades, temperature and more using Savant Scenes.
Alexa will recognize any scenes captured with Savant. Simply say, “Alexa, turn on <scene name>,” and the scene will be activated. Tell Alexa to turn off the scene and everything will be shut down.
Alexa can also be used to turn rooms on and off, turn lights on and off and to dim or brighten lights. Say, “Alexa, set the <Room> lights to 50” to dim the lights halfway. Telling Alexa to brighten or dim the lights changes the level by 25%.
The setup is intuitive for current Savant and Alexa users. Homeowners with Savant Pro running 8.4 or higher who also use Alexa can simply download and enable the Savant Skill in the Alexa app, link the Savant Skill to their account and then tell Alexa to discover their devices.
If you’d like integrate your Savant system with Alexa and you’re not currently using the Savant Pro app, please call ACT at 781-741-5959 to discuss your needs.
Is the Wi-Fi signal in your home strong in some rooms but weak (or non-existent) in others? When you stream movies or TV shows, does the video buffer, lag or downgrade to SD? Do your Sonos speakers just stop playing? These are all signs that your home network is not up to snuff.
Many homeowners ACT speaks with experience wireless network issues. Other common problems include weak signals, slow connections and deadzones.
If a home network is more than five years old, it probably can’t handle the traffic of an average family. Households are connecting more and more devices to the Internet. Phones, tablets, laptops, printers, gaming consoles, streaming devices, speakers, lighting, cameras, thermostats and even appliances all compete with each other for bandwidth.
ACT installs wireless and wired networks that provide a strong signal throughout a home and property. ACT also installs managed networks, which allow homeowners on mobile devices to walk throughout a home and property without losing a signal.
If you are experiencing performance issues or think your home network needs an upgrade, contact ACT to discuss your needs. Consultations are always free of charge.
ACT was thrilled to win two awards this fall from two local builders and remodelers associations! In October, ACT was a gold winner in the Best Use of Smart Home Technology category at the 2016 PRISM Awards Gala. Hosted by The Builders and Remodelers Association of Greater Boston (www.bragb.org), the PRISM Awards recognize the finest projects and outstanding achievements of professionals in the home building industry. BRAGB received almost 300 entries for the PRISM Awards this year, which was the highest number of entries in the program’s history.
Weeks later, in November, ACT was again a gold winner for Excellence in Smart Technology at the 2016 BRICC Awards Banquet. Presented by the Home Builders & Remodelers Association of Cape Cod (www.capecodbuilders.com), the BRICC Awards recognize and celebrate excellence in building, remodeling, design, sales and marketing on Cape Cod & Martha’s Vineyard.
We are thrilled to be recognized for excellence in our trade by the builders, remodelers, architects, designers and other industry professionals we partner with on a day-to-day basis. The entire team at ACT looks forward to working closely with both homeowners and our industry partners in 2017 to continue to provide home technology solutions that exceed client expectations.